DWP Digital

 

Digital With Purpose

We are Digital with Purpose. That’s digital with people, passion, and progress at our heart.

DWP Digital build and maintain user-friendly digital services for the Department for Work and Pensions, enabling millions of people to access the help, advice, and financial support they need.

Whether our users need to claim benefit, get help finding a job, or understand their State Pension, we’re the team designing, developing, and delivering the world-class digital services they need.

We’re recruiting innovative, curious, and enthusiastic digital specialists who want to be part in transforming, improving, and adapting the important services our users rely on.

Join us 

 

Every Person Matters

 

 

Having made a pledge of inclusion through initiatives such as the Tech Talent Charter for the fourth year running, we strongly believe that a diverse workforce brings greater experience, innovation, and creativity through valuing our differences and working collaboratively.

Our aim is for our workforce to be as diverse as the customer and claimants we serve.  We are committed to the Civil Service ambition to become the UK’s inclusive employer.

Almost 35% of our workforce, and nearly 40% of our senior team, are women. Compared to the tech sector in general, which is at just 27%, that’s a big difference.

We have increased our diversity across the board and are working hard to attract people from different backgrounds. 13% of us are from an ethnic minority, 6% are LGBT and 13% are disabled.

But we want to do better. Here are some of the steps we’re taking to improve:

1. Ensuring we analyse our data constantly to identify any barriers that people face and we are always listening to our colleagues.
2. Giving our senior leaders and organisation a clear objective to increase diversity and inclusion
3. Ensuring each director has a plan to support minority colleagues and further build our diversity
4. Having a dedicated diversity and inclusion manager
5. Setting up a colleague challenge group, who critique the work we do on diversity and provide real accountability to us as an organisation
6. Providing a senior task force to test new ways of hiring, promoting, and selecting, which ensures we drive equity and equal experience.

We have support networks for many of our communities, including:

• The Women in Digital network,
• THRIVE for disabled colleagues
• DWP Pride (LGBT+) network
• The National Race network.

We also have a range of great benefits with something for everyone. We pride ourselves on being family-friendly and offering flexible and hybrid working options to make sure you can have a positive work-life balance.

Support and adjustments

For us to succeed we need our people to be at their best. We have groups, initiatives, and resources available to ensure you’re able to bring your whole self to work. We pride ourselves on being a place where talented people can learn and grow at the cutting-edge of their industry.

We analysed our recruitment process through research and insights. As a result, removing gender focused language in job specifications, and have used a ‘name blind recruitment’ policy since 2015, to reduce the risk of bias creating a fairer system. Continuing this focus on recruitment, we are now encouraging unrepresented groups to volunteer to join recruitment panels to shape the leadership community.

We’re continually adjusting during the hiring journey and in the workplace, for example we are:

1. Shaping and adjusting our hiring process to accommodate people’s different needs, whatever people need to be at their best, we will try to do for them
2. Making sure our colleagues have the right technology to assist them in having a great experience, such as adaptive and assistive tools
3. Allowing people to shape how and when they work, such as compressed hours, working from home, flexible start, and finish times
4. Providing workplace adjustment passports, ensuring that when a colleague our new joiner has an adjustment, that travels with them as they develop their career or move around the business

Read this Diversity in Tech case study from DWP Digital Product Manager Andrew Wilday discussing adjustments made for his visual impairment.

 

Own your career

The large-scale digital transformation we’re undergoing requires a wide range of skills. We have over 5,000 experts working on a variety of important projects in multidisciplinary teams across the UK.  If you want a career with a real work-life balance, that blends challenge and opportunity with flexibility and support, you’ll find it here.

We need people with experience in engineering, data, product design, architecture and much more. Opportunities to work with us range from early talent and apprenticeships that will enable you to grow with DWP Digital, all the way up to senior roles that will allow you to shape the future direction of the organisation. Our dedication to development means you’ll have ample opportunity to learn and thrive at the cutting-edge of the industry.

Opportunities to work with us range from early talent and apprenticeships that will enable you to grow with DWP Digital, all the way up to senior roles that will allow you to shape the future direction of the organisation. Our dedication to development means you’ll have ample opportunity to learn and thrive at the cutting-edge of the industry.

 

Start your career

 

We’ve been voted #1 The Best Public Sector Employer for Women in Tech 2020 and listed #2 in the Top 10 Employers for Women in Tech in 2022.

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Our offer to you

In return for your skills and expertise, DWP Digital can offer you:

• Flexi-time and flexible working patterns
• Opportunity to work from home
• Up to 30 days’ annual holiday, depending on grade and length of service
• Public holidays
• 5 days for training and development
• 24/7 online health and wellness portal and coach
• Civil Service pension, with up to 27% employer contribution
• Parent and carer leave
• Cycle to work scheme
• Employee benefits and discounts portal
• Reward and recognition scheme
• Workplace adjustments
• Access to diversity and inclusion networks such as Women in Digital, LGBT+ and BAME
• Delivering digital services from seven digital hubs in Birmingham, Blackpool, Leeds, London, Manchester, Newcastle and Sheffield.

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